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⚖️ Face Up Fitness LLC - Terms and Conditions of Service
Last Updated: November 20, 2025
1. Acceptance of Terms
By accessing or using the services, website, or mobile application of Face Up Fitness LLC ("the Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("T&C" or "Terms") and our Privacy Policy. If you do not agree to all of these Terms, do not access or use our services.
2. Services and Financial Transactions
2.1 Service Availability and Modification
Face Up Fitness LLC reserves the right to withdraw, modify, or cancel services, products, or subscriptions at any time, with or without notice, without incurring liability to you or any third party. We are not liable if, for any reason, all or any part of the service is unavailable at any time or for any period.
2.2 Pricing and Payment
All prices are subject to change without prior notice. When making a financial transaction (e.g., purchasing a product, subscription, or class), you agree to pay the stated price and authorize us to charge your payment method for the total amount, including any applicable taxes or fees.
2.3 Cancellations and Exchanges
Financial transactions are subject to our specific Return and Exchange Policy (separate document), which governs the eligibility and process for exchanges and cancellations.
3. Management of Customer Expectations (Disclaimers)
3.1 Limitation of Liability
In no event shall Face Up Fitness LLC, its directors, employees, or affiliates, be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.
3.2 Information Accuracy
The information provided on our website (including fitness advice, product descriptions, or nutritional information) is for informational purposes only. While we strive for accuracy, we do not warrant the completeness, reliability, or accuracy of this information. Reliance on any information provided by the Company is solely at your own risk.
3.3 Website Downtime and Errors
We do not guarantee that the service will be uninterrupted, timely, secure, or error-free. We shall not be liable for any damages or losses caused by website downtime, technical failures, viruses, or data breaches.
4. Intellectual Property and Copyright Rules
4.1 Company Content
All original content, features, and functionality on the website and services, including text, graphics, logos, images, and software, are the exclusive property of Face Up Fitness LLC and are protected by copyright, trademark, and other intellectual property laws.
4.2 Limited License for Customers
We grant you a limited, non-exclusive, non-transferable license to access and use the Company Content solely for your personal, non-commercial use.
4.3 Restrictions
You may not attribute, adapt, modify, reproduce, distribute, or use any of our proprietary content for commercial purposes without our express written permission. Unauthorized use of Company Content may result in legal action.
5. Rules for User Behavior
You agree not to use the services to:
• Unlawful Behavior: Engage in any activity that is illegal or encourages illegal activity.
• Hate Speech/Bullying: Transmit any content that is threatening, harassing, abusive, defamatory, vulgar, or obscene.
• Spam/Promotions: Post or transmit unsolicited advertising, promotional materials, or any form of "spam."
• Impersonation: Impersonate any person or entity.
• Interference: Interfere with or disrupt the service or servers.
6. Termination and Suspension of Accounts
We reserve the right to suspend or terminate your access to the service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. Upon termination, your right to use the service will immediately cease.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Insert State/Country, e.g., the State of Nevada], without regard to its conflict of law provisions.
8. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
Face Up Fitness LLC - Exchange Policy
1. General Exchange Conditions
This policy applies to all eligible merchandise purchased directly from Face Up Fitness LLC.
• Policy Type: Exchange Only. We do not offer refunds (cash, credit, or otherwise) for any purchases.
• Time Limit: All exchange requests must be initiated and the item must be postmarked within seven (7) calendar days of the original purchase date or delivery date (whichever is later).
• Proof of Purchase: A valid receipt, order confirmation, or proof of purchase is required for all exchanges.
2. Exchange Eligibility Requirements
For an item to be eligible for exchange, it must meet all of the following criteria:
• Condition: The item must be unused, unworn, unwashed, and in the same condition that you received it.
• Packaging: The item must be returned in its original packaging with all tags, labels, and accessories attached.
• Exchanges: Exchanges are permitted only for an item of equal or greater price. If the new item is priced higher, the customer is responsible for paying the price difference. We cannot issue credit or an exchange for a lower-priced item.
3. Non-Exchangeable (Final Sale) Items
The following items are considered FINAL SALE and are not eligible for exchange under any circumstances:
• Sale and Clearance Items: Items purchased at a reduced or discounted price, including but not limited to items marked as "Sale," "Clearance," or "Last Chance."
• Personal Use Items: Products that cannot be resold for hygiene reasons (e.g., water bottles, socks, protective gear, opened supplements, etc.).
• Gift Cards: Gift cards and vouchers are non-exchangeable and non-refundable.
4. How to Initiate an Exchange
To begin the exchange process, please follow these steps:
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